Frequently Asked Questions

Q. Do I need to fill out a waiver before my child can play at BTU?

A. Yes a waiver must be signed by a parent or guardian for any child under 18 to enter BTU, you can save time and do waiver online just click online waiver at top of page

Q. Can I fill out waiver for my child(ren) and have them come in alone?

A. Parental supervision is strongly recommended and mandatory for children under 14 years old.

Q. Can I walk in with my own food and cake and just throw a party?

A. No outside food allowed and no birthday cakes or gifts allowed inside unless you've booked a party.

Q. I can't figure out how to do wavier. What can I do?

A. No problem, just come in and there are waiver stations you can use inside BTU and we can help fill them out.

Q. Are socks required for children to play?

A. Yes, for sanitary and safety reasons socks are required by all children. There are socks available for purchase if you forget them.

Q. Do adults have to remove shoes even though they don't go on the inflatables?

A. Yes,if they choose to leave parent lounge and enter bounce areas (NO SHOE ZONES). We try our best to keep the bounce areas as clean as possible.

Q. Can adults jump and play on your bouncers?

A. No adults are not permitted on inflatables unless they are assisting small toddler children in the toddler area. The inflatables are made for children 140 lb and under. We do have a toddler assist time were an adult can assist their toddler on the inflatables. Refer to home page.

Q. Can I drop my child(ren) off and come back to get them?

A. A parent or guardian must be with any child under the age of 14.

Q. Is the Rock climbing and Bungee Trampoline included in the entry price?

A. No they are separate charges but can be discounted with an entry purchase into BTU.

Q. Is the arcade games included?

A. The arcade games take tokens that can be purchased through a token machine inside the arcade. You win tickets and then go pick out cool prizes.

Q. Do I need to reserve my bounce time online?

A. Currently we are doing walk ins only on a first come first served basis.

Q. I have small children.. Is BTU safe for them?

A. Yes BTU offers an awesome 1,700 square foot Kiddie Land area that has several fun and exciting bouncers and activities including a Mickey Mouse learning center great for 3 and under.

Q. How long can I bounce for with admission?

A. Currently it's unlimited bounce and play per one visit.

Q. Can I bring in food?

A. No outside food or drinks allowed inside BTU again for sanitary and safety reasons. There are vending machines inside BTU.

Q. Can I pay by check?

A. Currently we are only accepting cash and all major credit/debit cards.

Q. How do you clean the inflatables?

A. We use a highly effective cleaner/disinfectant on all inflatalbles and areas of use daily. It is called Matt- Kleen and is used in gyms and schools nationwide.

Any other questions or concerns please call 203.892.4541 Extension 6

Copyright 2013. Bounce Town USA LLC. All rights reserved.